CVE-2024-6540

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
References
Configurations

Configuration 1 (hide)

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

History

16 Jul 2024, 18:05

Type Values Removed Values Added
First Time Otrs
Otrs otrs
CVSS v2 : unknown
v3 : unknown
v2 : unknown
v3 : 5.3
CWE NVD-CWE-noinfo
References () https://otrs.com/release-notes/otrs-security-advisory-2024-07/ - () https://otrs.com/release-notes/otrs-security-advisory-2024-07/ - Vendor Advisory
CPE cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

15 Jul 2024, 11:15

Type Values Removed Values Added
Summary Improper filtering of fields when using the export function in the ticket overview of the external interface could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

15 Jul 2024, 08:15

Type Values Removed Values Added
New CVE

Information

Published : 2024-07-15 08:15

Updated : 2024-07-16 18:05


NVD link : CVE-2024-6540

Mitre link : CVE-2024-6540


JSON object : View

Products Affected

otrs

  • otrs