CVE-2024-23794

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:  * 8.0.X * 2023.X * from 2024.X through 2024.4.x
References
Configurations

Configuration 1 (hide)

cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*

History

16 Jul 2024, 18:05

Type Values Removed Values Added
First Time Otrs
Otrs otrs
CPE cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*
References () https://otrs.com/release-notes/otrs-security-advisory-2024-06/ - () https://otrs.com/release-notes/otrs-security-advisory-2024-06/ - Vendor Advisory
CVSS v2 : unknown
v3 : unknown
v2 : unknown
v3 : 7.5
CWE NVD-CWE-noinfo

15 Jul 2024, 08:15

Type Values Removed Values Added
New CVE

Information

Published : 2024-07-15 08:15

Updated : 2024-07-16 18:05


NVD link : CVE-2024-23794

Mitre link : CVE-2024-23794


JSON object : View

Products Affected

otrs

  • otrs